Hello everyone, we at SFL Worldwide are researching customer experiences with cross-border shipping. If you’ve sent packages from the US to Canada — whether documents, personal items, or parcels — what has been your experience with costs, delivery times, and customs?
We’d love to know:
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Which courier services you found most affordable
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Any tips to reduce shipping charges (like package size, packaging type, etc.)
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Any challenges with customs paperwork or delays
This will help us understand what shippers value most and how services can improve. Looking forward to hearing your insights!