What specific documents and government approvals do you need to set up and operate an e-commerce business under a Dubai commercial license?
- High-level choices: Decide Mainland (DED) or a Free Zone first; each route changes required paperwork, costs, and ownership rules.
- Core documents typically required: passport copies of shareholders and managers; UAE residence visa or entry permit where applicable; completed license application; proposed trade name reservation; list of business activities specifying e-commerce; memorandum of association or local service agent agreement (if Mainland); proof of physical address or flexi-desk agreement; shareholder resolution or board minutes when applicable.
- Office and address proof: Ejari tenancy contract or Free Zone flexi-desk/office contract to satisfy licensing authorities and visa quotas.
- Activity-specific approvals: food, cosmetics, pharmaceuticals, and regulated goods require sector approvals (Dubai Municipality, Ministry of Health, etc.); import/export, customs clearance, and local distributor approvals apply if you’ll import stock.
- Payments and digital operations: setting up local payment gateways, PCI compliance, and possible Telecom/TRA notifications may be needed depending on the platform and data flows.
- Post-license requirements: VAT registration if turnover exceeds the threshold; trade name and activity renewals annually; obtaining necessary permits for warehousing and last-mile delivery partnerships.
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