NOIR & BLANCO COMMUNITY
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When are reviews displayed?
Reviews are displayed on a Shopify Partner's profile in the Shopify Partner Directory within 48 hours of submission, provided the review is submitted by an eligible merchant on a paid Shopify plan.
Reviews are displayed on a Shopify Partner’s profile in the Shopify Partner Directory within 48 hours of submission, provided the review is submitted by an eligible merchant on a paid Shopify plan.
Must the merchant be on a paid Shopify plan to submit reviews?
No. A merchant does not need to be on a paid Shopify plan to submit a Partner review. Review eligibility is based on having an eligible collaboration with the Partner—such as accepting collaborator access, collaborating for more than one week, and not having already submitted a review—not on being sRead more
No. A merchant does not need to be on a paid Shopify plan to submit a Partner review. Review eligibility is based on having an eligible collaboration with the Partner—such as accepting collaborator access, collaborating for more than one week, and not having already submitted a review—not on being subscribed to a paid Shopify plan.
Can a merchant submit multiple reviews for the same project?
No. A merchant can submit only one review for the same project or engagement with a Shopify Partner.
What conditions qualify a merchant to review a Partner?
A merchant can review a Shopify Partner when the merchant and Partner have had an eligible collaboration, such as working together through the Shopify Partner Directory or a connected Shopify project, and the collaboration has typically existed for at least 7 days. The merchant must also be eligibleRead more
How long must collaboration typically exist before review eligibility?
A collaboration typically must exist for at least 7 days before a merchant becomes eligible to leave a review for a Shopify Partner.
A collaboration typically must exist for at least 7 days before a merchant becomes eligible to leave a review for a Shopify Partner.
See lessCan Partners request reviews?
Yes. Shopify Partners can request reviews from merchants after completing a project or engagement. Merchants choose whether to leave a review, and Shopify uses those reviews to help other merchants evaluate Partners.
Yes. Shopify Partners can request reviews from merchants after completing a project or engagement. Merchants choose whether to leave a review, and Shopify uses those reviews to help other merchants evaluate Partners.
See lessDoes Shopify automatically request reviews?
Yes. Shopify automatically requests reviews from merchants after eligible Partner engagements, typically by sending a review request email once the work is completed or the engagement has concluded. These reviews help other merchants evaluate Shopify Partners.
Yes. Shopify automatically requests reviews from merchants after eligible Partner engagements, typically by sending a review request email once the work is completed or the engagement has concluded. These reviews help other merchants evaluate Shopify Partners.
What is store setup service?
Store setup service is a Shopify Partner service that helps merchants create and configure a Shopify store so it is ready for launch and selling online. This can include setting up the Shopify account, choosing and configuring a theme, adding products and collections, configuring payments, shipping,Read more
What is development and troubleshooting service?
Development and troubleshooting service is a Shopify Partner service that involves building, modifying, and fixing technical aspects of a Shopify store. This can include custom theme development, feature implementation, app integration, code customization, bug fixing, performance optimization, checkRead more
Development and troubleshooting service is a Shopify Partner service that involves building, modifying, and fixing technical aspects of a Shopify store.
This can include custom theme development, feature implementation, app integration, code customization, bug fixing, performance optimization, checkout or functionality improvements, and resolving technical issues or errors. The goal is to ensure the store functions correctly, performs efficiently, and meets the merchant’s specific business requirements.
See lessWhat is content writing service?
Content writing service is a service offered by Shopify Partners that involves creating written content for a Shopify store to improve communication, branding, SEO, and conversions. This can include product descriptions, collection descriptions, homepage copy, About Us pages, blog articles, FAQ contRead more
Content writing service is a service offered by Shopify Partners that involves creating written content for a Shopify store to improve communication, branding, SEO, and conversions.
This can include product descriptions, collection descriptions, homepage copy, About Us pages, blog articles, FAQ content, SEO content, email copy, and marketing text. The goal is to provide clear, engaging, and optimized content that helps attract customers and encourage purchases.
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