NOIR & BLANCO COMMUNITY
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Does Shopify manage project contracts?
No. Shopify does not manage project contracts between merchants and Shopify Partners. Contracts, scopes of work, timelines, pricing, and other project terms are negotiated and agreed upon directly between the merchant and the Partner.
No. Shopify does not manage project contracts between merchants and Shopify Partners. Contracts, scopes of work, timelines, pricing, and other project terms are negotiated and agreed upon directly between the merchant and the Partner.
See lessDoes Shopify manage Partner payments?
No. Shopify does not manage payments between merchants and Shopify Partners. Payment terms, pricing, invoicing, and payment methods are negotiated and handled directly between the merchant and the Partner.
No. Shopify does not manage payments between merchants and Shopify Partners. Payment terms, pricing, invoicing, and payment methods are negotiated and handled directly between the merchant and the Partner.
See lessAre Partner fees included on Shopify invoices?
No. Partner fees are not included on Shopify invoices. Payments for services provided by a Shopify Partner are arranged directly between the merchant and the Partner, separate from Shopify subscription or platform billing.
Can Partners request collaborator access?
Yes. Shopify Partners can request collaborator access to a merchant's Shopify store, allowing them to work on the store without needing the merchant's login credentials. The merchant controls whether to approve the request and what permissions the Partner receives.
Yes. Shopify Partners can request collaborator access to a merchant’s Shopify store, allowing them to work on the store without needing the merchant’s login credentials. The merchant controls whether to approve the request and what permissions the Partner receives.
See lessWhy should merchants define project requirements beforehand?
Merchants should define project requirements beforehand so they can clearly communicate their goals, budget, timeline, and desired features to Shopify Partners, making it easier to receive accurate proposals, compare Partners effectively, and ensure the project meets their business needs.
Merchants should define project requirements beforehand so they can clearly communicate their goals, budget, timeline, and desired features to Shopify Partners, making it easier to receive accurate proposals, compare Partners effectively, and ensure the project meets their business needs.
See lessShould merchants research similar businesses first?
Yes. Merchants should research similar businesses first before choosing a Shopify Partner, as reviewing comparable businesses and previous work can help them evaluate a Partner's experience, expertise, and suitability for their project.
Can merchants review Partners after a project?
Yes. Merchants can review Shopify Partners after a project or eligible collaboration has been completed, provided the collaboration meets Shopify's review eligibility requirements (such as having an eligible working relationship and typically existing for at least 7 days).
Yes. Merchants can review Shopify Partners after a project or eligible collaboration has been completed, provided the collaboration meets Shopify’s review eligibility requirements (such as having an eligible working relationship and typically existing for at least 7 days).
See lessWhat factors can merchants rate?
Merchants can rate a Shopify Partner on work quality and communication. They may also include an optional written comment describing their experience with the Partner.
Merchants can rate a Shopify Partner on work quality and communication. They may also include an optional written comment describing their experience with the Partner.
See lessWhat factors can merchants rate?
Merchants can rate a Shopify Partner on two main factors: work quality and communication. They can also leave an optional written comment about their experience working with the Partner.
Merchants can rate a Shopify Partner on two main factors: work quality and communication. They can also leave an optional written comment about their experience working with the Partner.
See lessCan merchants leave comments in reviews?
Yes. Merchants can leave comments in Shopify Partner Directory reviews by adding an optional written note or additional comments along with their ratings for work quality and communication.
Yes. Merchants can leave comments in Shopify Partner Directory reviews by adding an optional written note or additional comments along with their ratings for work quality and communication.