NOIR & BLANCO COMMUNITY
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What is B2B customer support in Shopify?
B2B customer support in Shopify refers to the customer account experience designed for business buyers. It allows B2B customers to sign in to their company account, manage company locations, view company orders, reorder products, access payment terms and invoices, and use other company-specific purcRead more
Can B2B customers view company orders?
Yes. B2B customers can view company orders from their customer account. Depending on the permissions assigned to them, they can access order history for their company or specific company locations and track the status of those orders.
Yes. B2B customers can view company orders from their customer account. Depending on the permissions assigned to them, they can access order history for their company or specific company locations and track the status of those orders.
See lessCan B2B customers manage multiple company locations?
Yes. B2B customers can manage multiple company locations if they are assigned to more than one location. They can switch between their assigned company locations in their customer account to place orders, view order history, and manage purchasing for each location separately.
What are saved payment methods?
Saved payment methods are securely stored payment details linked to a customer's account for future purchases. They allow customers to save eligible credit or debit cards and use them for faster checkout on future orders without re-entering their payment information.
Are saved payment methods enabled by default?
No. Saved payment methods are turned off by default in Shopify customer accounts. Merchants must enable the feature in Settings → Customer accounts before customers can save eligible payment methods for future purchases.
No. Saved payment methods are turned off by default in Shopify customer accounts. Merchants must enable the feature in Settings → Customer accounts before customers can save eligible payment methods for future purchases.
Which plans support saved payment methods?
Saved payment methods are supported on all Shopify plans that use customer accounts with Shopify Payments and Shop Pay enabled. Merchants can turn on the saved payment methods setting in Settings → Customer accounts, allowing customers to securely save eligible payment methods for faster future checRead more
Saved payment methods are supported on all Shopify plans that use customer accounts with Shopify Payments and Shop Pay enabled. Merchants can turn on the saved payment methods setting in Settings → Customer accounts, allowing customers to securely save eligible payment methods for faster future checkouts.
See lessWhy use saved payment methods?
Saved payment methods are used to make checkout faster and more convenient. They allow customers to securely store eligible payment information so they can complete future purchases without re-entering their card details, helping speed up checkout and reduce friction.