NOIR & BLANCO COMMUNITY
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Can saved payment methods work with Shop Pay?
Yes. Saved payment methods can work with Shop Pay. Customers can save eligible credit or debit cards in their Shop Pay account and use those saved payment methods for faster checkout on Shopify stores that offer Shop Pay.
What is store credit?
Store credit is a balance that a merchant can add to a customer's account for future purchases. Customers can apply their available store credit during checkout, and merchants can issue it manually or through eligible return and refund workflows.
Store credit is a balance that a merchant can add to a customer’s account for future purchases. Customers can apply their available store credit during checkout, and merchants can issue it manually or through eligible return and refund workflows.
Why issue store credit?
Merchants issue store credit to provide customers with value that can be used on future purchases instead of, or in addition to, a refund. Common reasons include: Returns or exchanges when a merchant wants to offer credit instead of a cash refund. Customer service compensation for delays, damaged itRead more
Merchants issue store credit to provide customers with value that can be used on future purchases instead of, or in addition to, a refund.
Common reasons include:
Returns or exchanges when a merchant wants to offer credit instead of a cash refund.
Customer service compensation for delays, damaged items, or other issues.
Promotions or loyalty rewards to encourage repeat purchases.
Goodwill gestures to maintain customer satisfaction and retention.
Store credit helps merchants encourage future purchases and build customer loyalty while keeping the value within the store.
See lessCan store credit be used online?
Yes. Store credit can be used online in a Shopify store. Customers with available store credit can apply it during checkout to pay for eligible online purchases.
Yes. Store credit can be used online in a Shopify store. Customers with available store credit can apply it during checkout to pay for eligible online purchases.
See lessIs store credit available for legacy customer accounts?
No. Store credit is not available for legacy customer accounts. Shopify store credit requires customer accounts (the newer customer account experience), so stores using legacy customer accounts cannot use the store credit feature until they upgrade to customer accounts.
No. Store credit is not available for legacy customer accounts. Shopify store credit requires customer accounts (the newer customer account experience), so stores using legacy customer accounts cannot use the store credit feature until they upgrade to customer accounts.
See lessCan customers see their store credit balance?
Yes. Customers can see their store credit balance when they are logged into their Shopify customer account. Their available store credit is displayed in their account and can also be shown during checkout when it is available to apply toward an order.
Yes. Customers can see their store credit balance when they are logged into their Shopify customer account. Their available store credit is displayed in their account and can also be shown during checkout when it is available to apply toward an order.
See lessWhere is store credit shown?
Store credit is shown in the customer's account. Merchants can view a customer's available store credit balance from the customer profile in the Shopify admin, and customers can see their available store credit when logged into their customer account during shopping and checkout.