When choosing a payment gateway, UAE businesses should focus on more than just accepting payments. The right gateway should support growth, security, and a smooth customer experience. Here’s what to look for:
1. UAE & Local Bank Support
Choose a gateway that works smoothly with UAE banks and supports AED settlements. Local support helps reduce payment failures and speeds up settlements.
2. Multiple Payment Methods
Your gateway should accept debit and credit cards, Apple Pay, Google Pay, Samsung Pay, and other popular payment options used in the UAE. More options mean fewer abandoned checkouts.
3. Strong Security & Compliance
Make sure the gateway is PCI-DSS compliant, uses encryption, and includes fraud prevention tools to protect both your business and customers.
4. High Success Rates & Reliability
Look for a gateway with a high transaction success rate, fast processing, and minimal downtime—especially important during peak sales hours.
5. Easy Integration
A good payment gateway should offer simple APIs, plugins, or ready integrations with websites, apps, POS systems, and e-commerce platforms.
6. Transparent Pricing
Check for clear pricing with no hidden fees. Understand setup costs, transaction fees, refund charges, and settlement timelines.
7. Fast Settlements & Refunds
Quick settlements improve cash flow, while easy refund management builds customer trust.
8. Local Support & Customer Service
24/7 UAE-based support or quick response times are crucial when payment issues arise.
9. Scalability for Growth
The gateway should support online, in-store, pay links, and mobile payments, allowing your business to grow without switching providers later.
10. Simple Dashboard & Reporting
Real-time dashboards, sales reports, and transaction tracking help you make smarter business decisions.