Why might shipping address fields not appear?

Shipping address fields might not appear when the order doesn’t require shipping. Common reasons include:

• The products are marked as digital products or services.
• The customer is purchasing a gift card or another non-shippable item.
• The checkout is configured to use a billing address only.
• A checkout customization or app changes how address information is collected.
• The customer’s market or shipping configuration doesn’t require a shipping address.

Merchants should check the product’s shipping settings and checkout configuration if shipping-address fields are unexpectedly missing.