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ajay
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Enlightened
Asked: 2026-05-18T17:53:07+05:30 In:

Who is responsible for updating unsupported apps?

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The app developer.

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1 Answer

  1. Pramendra Yadav
    Enlightened Founder @ NOIR & BLANCO

    The app developer is responsible for updating and maintaining a third-party Shopify app when it becomes unsupported or needs changes to remain compatible with Shopify.

    Merchants should:

    • Contact the app developer about compatibility issues.
    • Check whether a supported or updated version is available.
    • Consider replacing the app if the developer no longer maintains it.
    • Remove unsupported apps when they are no longer needed to avoid potential security or performance issues.

    Shopify manages the platform, but third-party developers are responsible for maintaining their own apps.