What is reorder functionality?

Reorder functionality is a B2B eCommerce feature that allows customers to quickly purchase products they have ordered previously, without having to search for and configure the same products again. It is particularly useful for businesses that regularly purchase the same supplies, components, or inventory.

Reorder functionality can allow buyers to:

• Repeat previous orders with one click or a simplified process.
• Select products from order history and add them to a new cart.
• Adjust quantities before placing the new order.
• Reuse saved products or purchasing lists.
• Check current pricing and availability before reordering.
• Set recurring or scheduled orders when supported.
• Apply customer-specific pricing, MOQs, or purchasing rules.

Example: A restaurant regularly orders 200 packaging boxes every month. Instead of searching for the product again, its purchasing employee can open the previous order, select Reorder, adjust the quantity if needed, and submit the new order.

Reorder functionality can save time, reduce ordering errors, and make repeat purchasing easier. Businesses should still verify current prices, inventory, product specifications, and purchasing terms because these may have changed since the previous order.