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ajay
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ajayEnlightened
Asked: May 18, 20262026-05-18T17:24:13+05:30 2026-05-18T17:24:13+05:30In: COMMERCE

What is personally identifiable information (PII) in Shopify apps?

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PII includes customer names, email addresses, phone numbers, and addresses.

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  1. Pramendra Yadav
    Pramendra Yadav Enlightened Founder @ NOIR & BLANCO
    2026-08-31T16:37:35+05:30Added an answer on August 31, 2026 at 4:37 pm

    Personally identifiable information (PII) is information that can identify an individual customer, either directly or when combined with other information. Shopify apps may handle PII when they have the appropriate permissions.

    Examples can include:

    • Customer names.
    • Email addresses.
    • Phone numbers.
    • Shipping or billing addresses.
    • Customer account information.
    • Order information linked to a specific customer.
    • IP addresses or other identifying technical information in some contexts.

    Apps should only access the customer data they need, protect it appropriately, and follow Shopify’s applicable privacy and data-protection requirements.

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