What happens if a domain is disconnected?

If a domain is disconnected from a Shopify store, the domain stops being connected to that store, which can affect how customers access the storefront.

Depending on the domain setup:

• The domain may no longer point to the Shopify store.
• Customers using that domain may see an error or another destination.
• The Shopify myshopify.com domain can still be used to access the store.
• Email services connected to the domain may be affected if DNS records are changed or removed.
• Any domain-specific redirects or market configurations may need to be reconfigured.

Merchants should check the domain’s DNS settings and reconnect it to Shopify if the disconnection was accidental.