What are recurring orders?

Recurring orders are automatically scheduled purchases of the same products or services at regular intervals. They are commonly used in B2B eCommerce when businesses repeatedly need supplies, inventory, or services on a predictable schedule.

Recurring orders can be configured based on:

• Frequency: Weekly, monthly, quarterly, or another agreed interval.
• Quantity: A fixed or adjustable number of products.
• Products: Specific items that need regular replenishment.
• Payment terms: Automatic payment or agreed B2B payment arrangements.
• Delivery schedule: Products can be shipped according to a predefined schedule.
• Customer-specific pricing: Contract or negotiated prices may be applied where supported.

Example: A hotel purchases 500 cleaning-product units every month. Instead of creating a new order manually each month, it can set up a recurring order for the required products and quantity.

Recurring orders can save purchasing time, support predictable inventory replenishment, and reduce the risk of running out of regularly used products. They are especially useful for consumables and repeat purchases. Businesses should provide customers with options to review, modify, pause, or cancel recurring orders when supported, and ensure pricing and availability are checked before fulfillment.