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Yes. Shopify support and maintenance can include design and CRO changes, homepage and PDP updates, collection changes, mobile adjustments, minor theme customizations, bug fixes, basic speed improvements, app support, integrations, navigation, filtering, internal linking and payment-related support. The exact scope depends on the agreed maintenance plan.
Yes. NOIR & BLANCO offers Shopify maintenance and support services for businesses that need help keeping their online stores functional, updated, secure, and performing well after launch.
Maintenance and support can include:
Technical support: Troubleshooting theme issues, bugs, and storefront errors.
Theme updates: Maintaining and improving theme code, layouts, and functionality.
Performance optimization: Reviewing site speed, mobile usability, and storefront performance.
App and integration support: Helping resolve issues involving Shopify apps and connected services.
Ongoing improvements: Updating store features, pages, and shopping experiences as business needs change.
The agency also advertises monthly retainer support and one-off updates. Its Shopify Partner Directory lists ongoing website management as a service, and its featured Nouria project includes ongoing maintenance, store updates, and optimization.
If you’re considering a support plan, confirm the monthly hours, response times, emergency coverage, monitoring, and whether app or third-party service fees are separate.