Can refunds be issued through Shopify admin?

Yes. Merchants can issue refunds through Shopify Admin for eligible orders.

They can typically:

• Refund the full or partial order amount.
• Select specific items to refund.
• Adjust quantities and refund shipping where applicable.
• Return items to inventory when appropriate.
• Add a reason or note for the refund.
• Process refunds to the customer’s original payment method, subject to the payment provider.

Refund availability and specific options can vary depending on the payment method, order status, and store configuration.