Yes, Shopify POS supports exchanges and order adjustments.
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Yes. Shopify POS can handle exchanges.
Merchants can process an exchange directly in the Shopify POS app by returning the original item and selling the replacement item within the same workflow. Shopify automatically adjusts inventory and calculates any price difference between the returned and exchanged products.
Shopify POS exchange features include:
Exchanging one product for another
Exchanging different sizes, colors, or variants
Applying refunds or collecting additional payment if prices differ
Restocking returned items (if appropriate)
Updating inventory automatically
Recording the exchange in the order history and reports
This allows retailers to manage in-store exchanges efficiently while keeping inventory and sales records accurate across Shopify POS and online channels.