NOIR & BLANCO COMMUNITY
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Can customers enter PO numbers?
Yes. Shopify B2B customers can enter purchase order (PO) numbers during checkout or ordering workflows, allowing businesses to reference their internal purchasing and accounting processes.
Does Shopify B2B support self-serve returns?
Yes. Shopify B2B supports self-serve returns through customer accounts, allowing eligible business customers to request returns and track their return status online, depending on the merchant’s return settings and configuration.
Can businesses track return requests?
Yes. Businesses can track return requests in Shopify, allowing merchants to monitor return statuses, manage customer return workflows, and process refunds or exchanges as needed.
What is company account request functionality?
Company account request functionality allows prospective B2B customers to submit a request for a business account through a Shopify storefront. Merchants can review the request and approve or create a company account before granting access to B2B pricing, catalogs, and purchasing features.
Company account request functionality allows prospective B2B customers to submit a request for a business account through a Shopify storefront. Merchants can review the request and approve or create a company account before granting access to B2B pricing, catalogs, and purchasing features.
See lessCan Shopify send invitation emails to B2B customers?
Yes. Shopify can send invitation emails to B2B customers, allowing them to activate their customer accounts and access their company account, catalogs, pricing, and ordering features.
What is a blended store?
A blended store is a Shopify store that serves both B2B (business-to-business) and D2C (direct-to-consumer) customers from the same storefront. It allows merchants to manage wholesale and retail sales together while providing different pricing, catalogs, and experiences for each customer type.
What is a dedicated B2B store?
A dedicated B2B store is a Shopify store built specifically for business customers, with features such as company accounts, wholesale pricing, custom catalogs, bulk ordering, payment terms, and business-specific purchasing workflows.
What are Shopify Markets?
Shopify Markets is a feature that helps merchants sell internationally by managing different regions, currencies, languages, domains, pricing, and customer experiences from one Shopify store. It enables businesses to customize their global selling strategy.
Can Markets be used with B2B?
Yes. Shopify Markets can be used with B2B, helping merchants sell internationally by managing regional settings such as currencies, pricing, languages, domains, and customer experiences for different B2B markets.
Can different regions have different catalogs?
Yes. Shopify B2B merchants can create different catalogs for different regions, allowing them to control product availability, pricing, and currency settings based on customer location, market, or business requirements.