Login to our social questions & Answers Engine to ask questions answer people’s questions & connect with other people.
Lost your password? Please enter your email address. You will receive a link and will create a new password via email.
Please briefly explain why you feel this question should be reported.
Please briefly explain why you feel this answer should be reported.
Please briefly explain why you feel this user should be reported.
Can Shopify POS sync with an online store?
Yes. Shopify POS can sync with a Shopify online store. Shopify POS and the online store use the same Shopify backend, so important data can stay synchronized across in-person and online sales channels. This includes: Inventory: Sales made in-store automatically adjust available stock. Products: ProdRead more
Is Shopify POS included in Shopify plans?
Yes. Shopify POS is included with all Shopify plans, allowing merchants to sell in person using the Shopify POS app. However, POS Pro is an additional paid upgrade that provides advanced retail features such as enhanced staff permissions, inventory management, reporting, and omnichannel tools. So: SRead more
Yes. Shopify POS is included with all Shopify plans, allowing merchants to sell in person using the Shopify POS app.
However, POS Pro is an additional paid upgrade that provides advanced retail features such as enhanced staff permissions, inventory management, reporting, and omnichannel tools.
So:
- Shopify POS: Included with Shopify plans.
- POS Pro: Optional paid upgrade for merchants needing advanced retail functionality.
- POS hardware: Generally purchased separately.
See lessWhat is Shopify POS Pro?
Shopify POS Pro is Shopify’s advanced point-of-sale plan for retailers that need more powerful in-store features than the standard Shopify POS offering. It includes everything needed to sell in person, plus additional retail management tools for physical stores, multi-location businesses, and omnichRead more
Shopify POS Pro is Shopify’s advanced point-of-sale plan for retailers that need more powerful in-store features than the standard Shopify POS offering.
It includes everything needed to sell in person, plus additional retail management tools for physical stores, multi-location businesses, and omnichannel operations.
Shopify POS Pro includes
Advanced staff roles and permissions
Staff PINs and employee activity tracking
Detailed retail reporting and analytics
Enhanced inventory management
Inventory transfers and adjustments
Multi-location retail workflows
Local pickup and ship-to-customer support
Customizable POS smart grid
Support for advanced POS hardware setups
Improved customer and order management tools
POS Pro is designed for merchants who operate brick-and-mortar stores, have larger inventories, employ multiple staff members, or need omnichannel features that connect online and in-person sales more deeply.
In short, Shopify POS Pro is the premium retail version of Shopify POS, offering advanced inventory, staff, reporting, and omnichannel capabilities for growing retail businesses.
See lessWhat extra features does POS Pro provide?
Shopify POS Pro provides advanced retail features beyond the standard Shopify POS plan, making it more suitable for physical stores, multi-location retailers, and businesses with more complex in-person operations. POS Pro feature What it adds Advanced inventory management More powerful inventory worRead more
Shopify POS Pro provides advanced retail features beyond the standard Shopify POS plan, making it more suitable for physical stores, multi-location retailers, and businesses with more complex in-person operations.
POS Pro feature
What it adds
Advanced inventory management
More powerful inventory workflows and retail tools
Staff roles and permissions
Granular control over what each employee can access
Staff PINs and activity tracking
Track sales, discounts, refunds, and actions by employee
Smart inventory transfers and adjustments
Better support for moving stock between locations
Advanced reporting and analytics
Deeper insights into retail performance and staff activity
Omnichannel retail workflows
Improved support for local pickup, ship-to-customer, and in-store fulfillment
Enhanced customer management
More retail-focused customer tools and purchase history access
Custom POS smart grid
Greater customization of checkout workflows and shortcuts
Retail hardware integrations
Support for more advanced in-store hardware setups
POS Pro is especially valuable for businesses with multiple retail locations, larger inventories, dedicated store staff, and omnichannel operations, where advanced permissions, inventory control, and reporting become important.
See lessCan Shopify POS be used at pop-up shops?
Yes. Shopify POS is well suited for pop-up shops. It is designed to be portable, so merchants can use a smartphone, tablet, or iPad with the Shopify POS app to sell products at temporary retail locations, markets, festivals, trade shows, and events. Shopify POS is useful for pop-up shops because itRead more
Yes. Shopify POS is well suited for pop-up shops.
It is designed to be portable, so merchants can use a smartphone, tablet, or iPad with the Shopify POS app to sell products at temporary retail locations, markets, festivals, trade shows, and events.
Shopify POS is useful for pop-up shops because it can:
Accept in-person payments (cash and supported card or digital wallet payments)
Track inventory automatically
Sync inventory with an online store
Create customer profiles
Apply discounts and promotions
Send email or SMS receipts
Process returns and exchanges
Generate sales reports for the event
Inventory updates are synchronized with the main Shopify store, helping prevent overselling across online and in-person sales channels. This makes Shopify POS a popular choice for seasonal shops, product launches, and temporary retail events.
See lessWhat types of businesses can use Shopify POS?
Shopify POS is designed for a wide range of in-person retail businesses, from small sellers to multi-store retailers. Because it integrates with Shopify’s online store, it is especially useful for businesses that sell both online and in person. Business type How Shopify POS helps Retail stores ManagRead more
Shopify POS is designed for a wide range of in-person retail businesses, from small sellers to multi-store retailers. Because it integrates with Shopify’s online store, it is especially useful for businesses that sell both online and in person.
Business type
How Shopify POS helps
Retail stores
Manage inventory, payments, staff, and reporting
Clothing and fashion boutiques
Handle variants, sizes, colors, and exchanges
Jewelry stores
Track inventory, customer profiles, and high-value items
Beauty and cosmetics shops
Manage products, promotions, and loyalty integrations
Home décor and furniture stores
Offer ship-to-customer and local pickup options
Craft fairs and artisan markets
Use a phone or tablet for mobile checkout
Pop-up shops and events
Portable setup with inventory syncing
Food and beverage retailers
Accept payments and track inventory for packaged goods
Gift shops and specialty stores
Support gift cards, discounts, and customer accounts
Multi-location retailers
Manage inventory and sales across multiple stores
Shopify POS can also work for service-based businesses that sell products or simple services, such as salons, studios, repair shops, or workshops, especially when combined with compatible booking or service apps.
In short, any business that sells products in person—and especially one that also sells online—can use Shopify POS.
Does Shopify POS work offline?
Yes. Shopify POS can work offline with limited functionality. If your internet connection is temporarily unavailable, Shopify POS can continue processing certain in-person sales, particularly cash transactions and some other locally supported payment workflows depending on the device and setup. TheRead more
Yes. Shopify POS can work offline with limited functionality.
If your internet connection is temporarily unavailable, Shopify POS can continue processing certain in-person sales, particularly cash transactions and some other locally supported payment workflows depending on the device and setup. The POS app stores transactions locally and syncs them with your Shopify store once the connection is restored.
Here’s the difference:
Feature
Offline support
Cash sales
Yes
Basic product checkout
Limited
Inventory updates
Sync after reconnecting
Customer lookup and profiles
Limited or unavailable
Real-time inventory across locations
No
Card payments through online payment processing
Generally requires internet
Reporting and analytics sync
After reconnecting
So, Shopify POS is not fully offline, but it can continue operating during short connectivity interruptions and will synchronize transactions and inventory changes when the device goes back online.
See less