Yes, merchants can create custom roles such as Merchandiser or Support Agent.

Roles are permission groups assigned to staff members.

Yes, using roles and permission settings.

It allows users to quickly move between connected Shopify stores.

Yes, users can switch between multiple stores from the top bar.

Sidekick is Shopify’s AI assistant that helps with tasks and searches.

Yes, by categories like Orders, Apps, and Products.

Ctrl + K on Windows or Cmd + K on Mac.

It helps merchants quickly locate orders, products, apps, and settings.

Payment confirmations, disruptions, compliance notices, and operational alerts.