NOIR & BLANCO COMMUNITY
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Can Partners use their own communication tools?
Yes. Shopify Partners can use their own communication tools, such as email, phone, video calls, or project management platforms, to work with merchants.
Who determines project terms?
The merchant and the Shopify Partner determine the project terms, including pricing, scope, timeline, and deliverables.
The merchant and the Shopify Partner determine the project terms, including pricing, scope, timeline, and deliverables.
See lessIs Shopify involved in negotiations?
No. Shopify is not involved in negotiations between merchants and Shopify Partners; pricing, timelines, and project terms are agreed upon directly between the merchant and the Partner.
Can a merchant remove collaborator access later?
Yes. A merchant can remove collaborator access at any time from the Shopify admin by revoking the collaborator’s permissions or deleting their access.
Yes. A merchant can remove collaborator access at any time from the Shopify admin by revoking the collaborator’s permissions or deleting their access.
See lessWhat happens if a collaborator is inactive?
If a collaborator is inactive, the merchant can remove or revoke the collaborator’s access from the Shopify store to maintain security and keep permissions up to date.
Why should merchants define timelines?
Merchants should define timelines to set clear expectations, plan project milestones, and ensure the Shopify project is completed on schedule.
Merchants should define timelines to set clear expectations, plan project milestones, and ensure the Shopify project is completed on schedule.
See lessCan merchants browse by marketing services?
Yes. Merchants can browse Shopify Partners by marketing services, such as SEO, advertising, social media marketing, email marketing, and conversion optimization.
Yes. Merchants can browse Shopify Partners by marketing services, such as SEO, advertising, social media marketing, email marketing, and conversion optimization.
See lessCan merchants find branding specialists?
Yes. Merchants can find branding specialists through the Shopify Partner Directory who help with brand identity, logo design, visual design, messaging, and overall brand strategy.
Yes. Merchants can find branding specialists through the Shopify Partner Directory who help with brand identity, logo design, visual design, messaging, and overall brand strategy.
See lessCan merchants find troubleshooting experts?
Yes. Merchants can find troubleshooting experts through the Shopify Partner Directory. The directory includes Shopify Partners who specialize in diagnosing and fixing technical issues that affect a store’s performance, functionality, or customer experience. These experts can help with: Theme and desRead more
Can merchants find app development specialists?
Yes. Merchants can find app development specialists through the Shopify Partner Directory.