NOIR & BLANCO COMMUNITY
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Is Partner availability displayed?
Yes. A Shopify Partner’s availability can be displayed on their profile, helping merchants see whether the Partner is currently accepting new projects.
Yes. A Shopify Partner’s availability can be displayed on their profile, helping merchants see whether the Partner is currently accepting new projects.
What is a lead form?
A lead form is a form used to collect information from potential clients, such as their name, contact details, business information, project requirements, budget, and timeline, so a Shopify Partner can understand the project and follow up with them.
A lead form is a form used to collect information from potential clients, such as their name, contact details, business information, project requirements, budget, and timeline, so a Shopify Partner can understand the project and follow up with them.
See lessWhat store information can be included in a lead form?
A Shopify Partner Directory lead form can include store information such as the store URL, business type, products sold, target market, project goals, budget, and timeline.
A Shopify Partner Directory lead form can include store information such as the store URL, business type, products sold, target market, project goals, budget, and timeline.
See lessCan merchants contact multiple Partners?
Yes. Merchants can contact multiple Shopify Partners to compare services, pricing, timelines, and expertise before making a hiring decision.
Does Shopify guarantee Partner work quality?
No. Shopify does not guarantee the quality of work performed by Shopify Partners; merchants are responsible for evaluating and selecting the Partner they hire.
What should merchants discuss after initial contact?
After initial contact, merchants should discuss the project scope, budget, timeline, deliverables, and communication process with the Shopify Partner.
After initial contact, merchants should discuss the project scope, budget, timeline, deliverables, and communication process with the Shopify Partner.
See lessCan Partners use their own communication tools?
Yes. Shopify Partners can use their own communication tools, such as email, phone, video calls, or project management platforms, to work with merchants.
Who determines project terms?
The merchant and the Shopify Partner determine the project terms, including pricing, scope, timeline, and deliverables.
The merchant and the Shopify Partner determine the project terms, including pricing, scope, timeline, and deliverables.
See lessIs Shopify involved in negotiations?
No. Shopify is not involved in negotiations between merchants and Shopify Partners; pricing, timelines, and project terms are agreed upon directly between the merchant and the Partner.
Can a merchant remove collaborator access later?
Yes. A merchant can remove collaborator access at any time from the Shopify admin by revoking the collaborator’s permissions or deleting their access.
Yes. A merchant can remove collaborator access at any time from the Shopify admin by revoking the collaborator’s permissions or deleting their access.
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