NOIR & BLANCO COMMUNITY
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What should merchants discuss after initial contact?
After initial contact, merchants should discuss the project scope, budget, timeline, deliverables, and communication process with the Shopify Partner.
After initial contact, merchants should discuss the project scope, budget, timeline, deliverables, and communication process with the Shopify Partner.
See lessCan Partners use their own communication tools?
Yes. Shopify Partners can use their own communication tools, such as email, phone, video calls, or project management platforms, to work with merchants.
Who determines project terms?
The merchant and the Shopify Partner determine the project terms, including pricing, scope, timeline, and deliverables.
The merchant and the Shopify Partner determine the project terms, including pricing, scope, timeline, and deliverables.
See lessIs Shopify involved in negotiations?
No. Shopify is not involved in negotiations between merchants and Shopify Partners; pricing, timelines, and project terms are agreed upon directly between the merchant and the Partner.
Can a merchant remove collaborator access later?
Yes. A merchant can remove collaborator access at any time from the Shopify admin by revoking the collaborator’s permissions or deleting their access.
Yes. A merchant can remove collaborator access at any time from the Shopify admin by revoking the collaborator’s permissions or deleting their access.
See lessWhat happens if a collaborator is inactive?
If a collaborator is inactive, the merchant can remove or revoke the collaborator’s access from the Shopify store to maintain security and keep permissions up to date.
Why should merchants define timelines?
Merchants should define timelines to set clear expectations, plan project milestones, and ensure the Shopify project is completed on schedule.
Merchants should define timelines to set clear expectations, plan project milestones, and ensure the Shopify project is completed on schedule.
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