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Can merchants customize account URLs?
No. Merchants cannot customize the default customer account URLs in Shopify. Shopify provides standard account URLs (such as the customer account login and account pages), and these URLs are managed by Shopify rather than being freely customizable.
No. Merchants cannot customize the default customer account URLs in Shopify. Shopify provides standard account URLs (such as the customer account login and account pages), and these URLs are managed by Shopify rather than being freely customizable.
See lessWhat is an identity provider?
An identity provider (IdP) is a service that verifies a user’s identity and manages authentication, allowing users to sign in securely to websites or applications. Examples include Okta, Microsoft Entra ID (Azure AD), Google Identity, and Auth0. In Shopify, an identity provider can be used for singlRead more
An identity provider (IdP) is a service that verifies a user’s identity and manages authentication, allowing users to sign in securely to websites or applications. Examples include Okta, Microsoft Entra ID (Azure AD), Google Identity, and Auth0. In Shopify, an identity provider can be used for single sign-on (SSO) and centralized customer authentication in supported setups.
See lessCan merchants use their own identity provider?
Yes. Merchants can use their own identity provider with Shopify customer accounts, but this is generally available for Shopify Plus merchants through supported customer account extensibility and single sign-on (SSO) integrations.
Yes. Merchants can use their own identity provider with Shopify customer accounts, but this is generally available for Shopify Plus merchants through supported customer account extensibility and single sign-on (SSO) integrations.
See lessWhat happens if a customer account is deleted?
If a customer account is deleted in Shopify, the customer can no longer log in to that account, and the account access is removed. Depending on the deletion method and applicable privacy settings, associated customer data may also be removed or anonymized, while certain records may be retained if reRead more
If a customer account is deleted in Shopify, the customer can no longer log in to that account, and the account access is removed. Depending on the deletion method and applicable privacy settings, associated customer data may also be removed or anonymized, while certain records may be retained if required for legal, tax, or operational purposes.
See lessCan individual customer accounts be deactivated?
Yes. Individual customer accounts can be deactivated in Shopify, allowing merchants to disable a specific customer’s account access without deleting the customer record.
Yes. Individual customer accounts can be deactivated in Shopify, allowing merchants to disable a specific customer’s account access without deleting the customer record.
See lessWhat is customer account migration?
Customer account migration is the process of moving a Shopify store from legacy customer accounts to the newer customer accounts system. It involves updating the account experience, reviewing theme and app compatibility, and ensuring customers can continue to access and manage their accounts after tRead more
Customer account migration is the process of moving a Shopify store from legacy customer accounts to the newer customer accounts system. It involves updating the account experience, reviewing theme and app compatibility, and ensuring customers can continue to access and manage their accounts after the upgrade.
See lessDo theme customizations automatically migrate?
No. Theme customizations do not automatically migrate when upgrading customer accounts in Shopify. Merchants should review and update any account-related theme customizations manually to ensure they work correctly with the new customer accounts experience.
No. Theme customizations do not automatically migrate when upgrading customer accounts in Shopify. Merchants should review and update any account-related theme customizations manually to ensure they work correctly with the new customer accounts experience.
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