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Does Shopify support installment payments?
Yes. Shopify can support installment payments through eligible payment providers and buy-now-pay-later services, such as Shop Pay Installments where available. Customers can choose an installment option at checkout and repay the provider according to the applicable schedule. Availability, eligibilitRead more
Who collects installment payments from customers?
The payment provider or installment service collects installment payments from customers, rather than Shopify directly. For example, when customers use a supported buy now, pay later (BNPL) or installment payment method, the provider typically handles the customer's repayment schedule and collects tRead more
Can I track payment transactions in Shopify?
Yes. Merchants can track payment transactions in Shopify admin. They can review payment status, transaction details, refunds, and payout information associated with orders. This helps merchants monitor payments, identify failed or pending transactions, and reconcile payments with orders. The exact tRead more
What are pending charges?
Pending charges are payment authorizations that have been initiated but haven't been fully processed or settled yet. For example, a customer's bank or card issuer may temporarily place a hold on the funds while the payment is being verified. The charge may later become successful and captured, or thRead more
Why do payments fail?
Payments can fail for several reasons, including: Insufficient funds in the customer's account Incorrect or expired card details The bank declining the transaction Failed authentication or verification Fraud or security checks Payment-provider or technical issues Unsupported payment methods or curreRead more
Can Shopify detect risky orders?
Yes. Shopify can help detect potentially risky orders through its built-in fraud analysis and security tools. It evaluates signals associated with an order and can provide a fraud-risk assessment to help merchants decide whether to fulfill, review, or cancel the order. However, fraud detection is noRead more
Can I use third-party gateways instead of Shopify Payments?
Yes. Merchants can use third-party payment gateways instead of Shopify Payments if the gateway is supported in their country and compatible with Shopify. Third-party gateways can provide additional payment methods or regional options. However, merchants should consider processing fees, Shopify thirdRead more