NOIR & BLANCO COMMUNITY
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Can profile photos be uploaded in Shopify accounts?
Yes. Users can upload or change a profile photo for their Shopify account from their account/profile settings. The photo can help identify the user when working with staff accounts and store administration.
Yes. Users can upload or change a profile photo for their Shopify account from their account/profile settings. The photo can help identify the user when working with staff accounts and store administration.
See lessHow do users access account settings on desktop?
On desktop, users can access Shopify account settings by signing in to Shopify admin and selecting their account/profile menu. From there, they can manage available personal details, security, login, and other account-related settings.
On desktop, users can access Shopify account settings by signing in to Shopify admin and selecting their account/profile menu. From there, they can manage available personal details, security, login, and other account-related settings.
See lessCan Shopify account settings be managed from mobile apps?
Yes, to an extent. Users can manage many Shopify account and store settings through the Shopify mobile app, but some account or advanced settings may only be available through the Shopify admin in a web browser. The exact options can vary by feature and user permissions.
Yes, to an extent. Users can manage many Shopify account and store settings through the Shopify mobile app, but some account or advanced settings may only be available through the Shopify admin in a web browser. The exact options can vary by feature and user permissions.
See lessCan users update their timezone in Shopify?
Yes. Users can update their timezone in Shopify account settings when the option is available. Changing the timezone affects how dates and times are displayed for the user, but it doesn't change the store's timezone.
Yes. Users can update their timezone in Shopify account settings when the option is available. Changing the timezone affects how dates and times are displayed for the user, but it doesn’t change the store’s timezone.
See lessDoes the account timezone affect store timezone?
No. A Shopify account’s timezone and a store’s timezone are separate settings. The store timezone determines how dates, times, reports, and scheduled activities are displayed for the store, while the account’s personal settings can affect the individual user experience.
No. A Shopify account’s timezone and a store’s timezone are separate settings. The store timezone determines how dates, times, reports, and scheduled activities are displayed for the store, while the account’s personal settings can affect the individual user experience.
See lessWhat happens if a user loses access to their account email?
If a user loses access to the email address associated with their Shopify account, they may have difficulty receiving password-reset or account-verification messages. They should try to regain access to the email account first. If that isn't possible, they can contact Shopify Support and follow theRead more
If a user loses access to the email address associated with their Shopify account, they may have difficulty receiving password-reset or account-verification messages. They should try to regain access to the email account first. If that isn’t possible, they can contact Shopify Support and follow the account-recovery process to verify ownership.
See lessWhat is two-step authentication (2SA)?
Two-step authentication (2SA) is a security feature that requires users to provide two forms of verification when signing in, typically a password plus a verification code, authentication app approval, passkey, or security key. It helps protect Shopify accounts from unauthorized access.
Two-step authentication (2SA) is a security feature that requires users to provide two forms of verification when signing in, typically a password plus a verification code, authentication app approval, passkey, or security key. It helps protect Shopify accounts from unauthorized access.
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